Contact Us
For any inquiries or questions please do not hesitate to contact us.
We will answer your request as fast as possible.
Please chat with us online
Alternatively email your enquiry to service@beautymonster.co.nz
Support Hours: Monday to Friday
NZ Time 1:00 pm - 9:30 pm
AU Time 11:00 am - 7:30 pm (AEST)
US Time 6:00 pm - 2:30 am (PDT)
HK Time 9:00 am - 5:30 pm
Excludes Public Holidays
You will receive a formal response during our business hours.
Where applicable, we will assess returned items on a case-by-case basis to determine whether they can be accepted in accordance with EU consumer protection rules. If a product is not eligible for return due to hygiene or safety reasons, we will inform you accordingly.
